What is a 80048821 Code?


An 80048821 code is a Windows Live Messenger sign-in error message that occurs when Live IDs or passwords are not recognized by Microsoft’s servers. This code is the most common Windows Live Messenger error message that users will encounter.

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What Can Cause the 80048821 Code?

There are two root causes of the 80048821 code. The first is that the password was entered incorrectly; it was just a simple typo. The user rushed through the routine task of logging in and the wrong information was keyed into the password or Live ID field.

The second reason is that the user recently changed their password but Microsoft’s servers did not update the new information. Essentially, the old password is still cached and populating into the Windows Live Messenger sign-in page, so the login fails because the servers do not recognize the user’s device security cookie.

What is the Resolution for the 80048821 Code?

If the user encounters an 80048821 code then the first step in troubleshooting should be a second login attempt. This will rule out the typo scenario. If this second login also fails, users can reset their passwords with the Windows Live password reset tool. The reset tool is awkward and requires the user to hunt through the help menu just to find it. The time and effort to locate it compounds an already tense user experience. Besides, it does not always work the first time.

An example of this is when the password appears to have been reset properly but the user is still denied access. The Windows Live Messenger server likely has the old password cached in memory and is using that to auto-populate the user’s password. Disassociating the user’s email address, the one they registered with, and then adding it back to their Windows Live ID account sometimes will fix this issue.

If all these solutions fail and the 80048821 code returns, then users can trek through Microsoft’s labyrinth of technical documentation. Their inventory is voluminous and often drives users towards Microsoft’s pay wall because the daunting task of researching their database makes paying for a quick answer seem worth the cost.

The 80048821 Code Tool

However, there is a simple solution. The 80048821 Code tool will resolve the 80048821 code without the research and without the cost. This tool provides users with a robust utility written to eliminate the error and manage user’s login information.

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